Track My Services

India's first Operational Resource Planning (ORP) platform.

Welcome to Track My Services (TMS) – India’s first Operational Resource Planning (ORP) platform. TMS is powered by the pioneering SONA ARM framework – Automation, Robotics & Mechanisation – crafted to revolutionize how organizations streamline and monitor their services and operational resources.

In an era where unnoticed operational inefficiencies can drain valuable resources, Track My Services offers a powerful solution. Through a single, user-friendly mobile platform, TMS delivers real-time visibility and digital control over your assets, inventory, and maintenance activities, ensuring optimal performance and cost-efficiency.

Benefits of TMS

Completely Digital
24/7 Real-Time Dashboard
User-friendly & compatible with Smartphone scanner
Higher Accountability (3-Level Escalation Matrix)
High Accuracy - Pin-Point Problem Identification of Service Issues
Higher Operational Efficiency
Beneficial for educational institutions, industries, hotels, malls, airports, railway stations, apartments, theme parks, etc.
Efficient Allocation and Utilization of Manpower
Ease of Doing Business - Dumb Management Principle
Performance Tracking & Appraisal
Optimization of NVA's ( Non-Value Added Areas)
Reduces COPC ( Cost of Poor Quality)
Identification of Frequently Arising Problems & Areas.

Process

FAP - Frequently Arising Problem

Identifying the part

Efficient Allocation of Resources

Identifying root cause analysis

Optimizing Use of Skilled Manpower

Identifying faulty product

Track everything you want to improve

The simple act of tracking something brings awareness and intention that wouldn’t be there without it. ” What gets measured gets done.”

Case

Client : Sona College of Technology

Project : Track My Services

Problem statement : Difficulty in tracking and maintaining assets, and problem identification.

Solutions given : Built and delivered the first ORP (Operational Resource Planning) Mobile Application Platform to track asset and to maintain inventory with pinpoint problem identification through a unique QR Code.

15 lakhs saved per year with 55,000 SKU's

Reduced Manpower - 6/7 Less people required on a day-to-day basis
Paperless
Reduced Time & Effort
Easily Track Services across Departments - Hostels, Washrooms, Cafeteria, Labs, Classrooms
Quick Identification and Resolution of Complaints
3-5x increase in Efficiency through identification of repeated mistakes & Accountability
Easy to Use Across all Levels - Dumb Management Principle